itil

  • 网络信息技术基础架构库(IT Infrastructure Library);信息技术基础设施库(information technology infrastructure library);资讯技术基础架构库(Information Technical Infrastructure Library)

itilitil

itil

信息技术基础架构库(IT Infrastructure Library)

信息技术基础架构库ITIL)为基础,帮助客户 保持其企业流程和应用软件以最佳性能运行。它们让客户能够在问题发生之 …

信息技术基础设施库(information technology infrastructure library)

信息技术基础设施库(ITIL)称,容量管理是保证IT基础设施能够以最充分的、可预见的和节省成本的方式使用的规定。用基本 …

资讯技术基础架构库(Information Technical Infrastructure Library)

Information Technical Infrastructure Library (ITIL) 是一套公开、并用于规范信息技术服务管理的架构,目前已成为一种规范标 …

服务管理

  (1)信息系统运营与服务管理(ITIL)在跨国公司IT经历中素有“IT界MBA”之称,目前已成为全球IT行业最抢手的资格认证,这一认 …

最佳实践

...理构想 人 互动 高生产力 流程 基于最佳实践(ITIL) 自动化 可定制的 信息 标准化 关联整合 准确可信 技术 集成 可视化...

1
At the heart of ITIL V3 is the concept of service strategy, which focuses on value creation. ITILV3的核心是服务策略的概念,其重点是价值的创造。
2
Located on the Volga River in what is now the Astrakhan Oblast, Itil was an important city on the Silk Road. 伊铁尔位于阿斯特拉罕州的伏尔加河畔,是丝绸之路上的一座重要城市。
3
Implementing the entire ITIL or COBIT model would be overwhelming for any IT shop. Instead, start with the biggest pain point. 全面实施ITIL或COBIT模式对于任何IT厂商都至关重要,而且要以最痛处入手。
4
With ITIL V3, the focus of the framework shifted toward what can only be accurately described as service-orientation. 在ITILV3中,该框架的重心已经转移,而这种转移只能用面向服务来真正描述。
5
ITIL's approach to quality requires that the business state its expectations for the service it receives from an application. ITIL的质量评价方法,需要业务组织去描述,它对应用软件提供服务的预期要求。
6
ITIL has widespread support in Europe but is also gaining popularity in North America. It defines a set of best practices in 24 disciplines. ITIL在欧洲非常盛行,在北美也日益普及,它以24条原则确立了一整套最佳实践方法。
7
ITIL provides IT organizations with a blueprint for high-quality operations. ITIL为IT组织提供了高质量运维的蓝图。
8
Many people think ITIL is only about IT operations and the infrastructure, but that's not the case. 许多人认为ITIL只涉及IT运营和基础设施,这其实是不对的。
9
Modularity and SOA are not synonymous and the results of this and SOA driven by ITIL V3 governance are very different animals. 模块化与SOA不是同义的,而其结果与ITILV3治理驱动下的SOA也是截然不同的。
10
One place where agile operations and ITIL should play well together is in the Problem Management process. 有个领域中敏捷运维和ITIL可以很好地协作,那就是问题管理过程。
11
ITIL is mainly about execution; it addresses controls as part of its activities. ITIL主要是关于执行的,它将控制作为其活动。
12
By use of the designed process, ITIL mainly describes the provided IT service quality and all inclusive contents in IT service management. 通过使用流程的方法,ITIL主要描述了为提供所需的IT服务质量,IT服务管理所要包含的内容。
13
This research was given to the commercial bank as a future reference on ITIL framework. 研究结果将提供个案银行未来导入ITIL架构之参考。
14
That is, in contrast to those who view SOA as a means of delivering software systems, ITIL's focus is on the service itself. 那就是,相对于那些将SOA看作是交付软件系统的一种方法的人而言,ITIL关注的是服务本身。
15
The IT Infrastructure Library (ITIL) is used to identify the best practices to leverage in that business context. ITInfrastructureLibrary(ITIL)被用于确定在该业务环境中可以利用的最佳实践。
16
In this paper, delve a little deeper into the ITIL processes and their sub-modules. 首先,本文略微深入地研究了ITIL流程及其子模块。
17
Diagram IT service processes that conform to Information Technology Infrastructure Library (ITIL) standards using the new ITIL template. 使用新增的ITIL(IT基础设施库)模板绘制符合ITIL标准的IT服务流程图。
18
This text introduces the basic theories of the IT service management, and elaborates the structure and the core process of ITIL. 本文介绍了IT服务管理的基本理论,阐述了ITIL(ITInfrastructureLibrary,IT基础架构库)的结构和核心流程。
19
The conflict with ITIL will not be over fundamentals, however, but tools. 与ITIL之间的冲突不在于基本的原则,而是在工具上。
20
The organizations can use technology efficiently and effectively by ITIL, so that the existing resources can play a greater performance. ITIL可引导组织高效和有效地使用技术,让既有的信息化资源发挥更大的效能。
21
These images are maintained separate from development and test file store areas as recommended by ITIL. 这些图像与开发以及测试文件存储区域隔离开来,就像ITIL推荐的那样。
22
Applying this approach to ITIL lets you make great strides in your attempts to automate service management processes. 将这种方法运用到ITIL上,您在尝试实现服务管理流程自动化上可以获得大幅度的进步。
23
Despite the common goals and guiding principles of ITIL and SOA, there is a chasm in many organizations between these two efforts. ITIL和SOA尽管有共同的目标和指导原则,但是在很多组织内部两者之间仍有裂痕。
24
Understanding ITIL and best practices for service delivery. 了解ITIL和服务提供方面的最佳做法。
25
Those familiar with only ITIL V2 often scoff at the thought that ITIL could serve as a governance framework for SOA. 那些仅仅熟知ITILV2的人通常会嘲笑将ITIL用作SOA治理框架的这种思想。
26
In ITIL, the service includes software, infrastructure, help desk, asset management, and more. 在ITIL中,服务包括了软件、基础设施、帮助台和资产管理等等。
27
Groups that implement ITIL usually buy a suite of tools from a software vendor. 实现ITIL的组织一般都会从软件厂商那里购买一套工具。
28
IT Service Management based on ITIL could effectively solve the problem encountered in IT management. 基于ITIL的IT效劳管理,可以无效地解决IT管理外的难题。
29
Both ITIL Problem Management and agile operations favor a "5 whys" approach to root cause analysis. ITIL问题管理和敏捷运维都喜欢使用“5个为什么”方法来进行根本原因的分析。
30
there are strong parallels between SOA and ITIL Service Management. SOA和ITIL服务管理具有很强的相似性……